Professional Journey
Administration & Support Manager
National Commercial Bank (NCB) — Al Ahli Esnad Outsourcing Co.
March 2017 - Present
  • Manage screening and provisioning of qualified candidates to adhere to corporate SLAs.
  • Oversee onboarding operations to guarantee complete legal compliance with MOL and SAMA regulations.
  • Contribute strategically to recruitment budget creation and monitor operational expenditure.
  • Analyze internal attrition and turnover metrics to shape sustainable recruitment goals.
  • Supervise corporate payroll structures to ensure accurate, timely, and fully compliant processing.
  • Lead governmental operations, end-of-service settlements, and corporate GOSI tracking panels.
  • Drive executive projects specialized in backend HRMS system implementations and technological upgrades.
  • Monitor the accurate processing of employee appointment, transfer, promotion, and performance management process.
Onboarding Manager
National Commercial Bank (NCB) — Human Resource Group
July 2010 - February 2017
  • Structured operational onboarding workflow under SAMA & MOL rules to sustain adaptive transitions for newly onboarded staff.
  • Maintained unified communication pipelines with hiring managers for immediate allocation of IT & office essentials.
  • Designed and deployed organizational orientation platforms alongside various corporate segments.
  • Audited and refined core recruitment and onboarding frameworks to enhance process velocity and HRMS accuracy.
Recruitment Officer
National Commercial Bank (NCB) — Human Resource Group
February 2009 - June 2010
  • Handled candidate sourcing, initial screening, and structured interviewing to fulfill strict department SLAs.
  • Established robust hiring pipelines through proactive engagement with institutional agencies and local universities.
  • Contributed to the preparation and tracking of corporate recruitment budgets.
Human Resources Specialist
SolexPlus — (Shining Gulf for Marketing & Business Solutions Ltd)
May 2008 - January 2009
  • Managed daily payroll execution workloads and directed payroll document preparation and account reconciliations.
  • Implemented HR and MOL policies regarding resignation, termination, and end of service settlements.
  • Enforced statutory regulations involving GOSI transactions and structured reporting dashboards.
Human Resources Specialist
Arabian Trading Supplies (Mohammed Y. Naghi & Brothers Group)
April 2005 - April 2008
  • Handled proactive candidate sourcing, screening pipelines, and initial interview procedures.
  • Executed core system modifications regarding employee benefits, job transfers, and active data tracking in HRMS.
  • Managed statutory GOSI registrations and generated comprehensive monthly and quarterly performance metrics.
Indoor Salesman
Hamza Abdulfatah Rizk Jewelry
September 2002 - August 2006
  • Welcomed customers, understood specialized retail needs, and proactively identified high-ticket sales opportunities.
  • Closed corporate and individual sales targets while consistently achieving quarterly quotas.
  • Created and maintained a robust customer database while reviewing and auditing monthly financial invoices.
Core Competencies
Sales & Marketing Expertise
HR Operations Management
Onboarding Architecture
Payroll Compliance & Auditing
SAMA & MOL Regulatory Compliance
HRMS Deployments
SLA Realization & Talent Sourcing
GOSI & Government Portals
Budget Planning & Mitigation
Customer Relationship Management (CRM)
Education

Bachelor's Degree

International Business Administration

King AbdulAziz University

June 2004